Terms of service

Effective Date: 01 May, 2026.

Welcome to Sondagar & Sons. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

By using this website, you confirm that:

  • You are at least 18 years of age or using the website under parental supervision.
  • The information you provide is accurate, complete, and up to date.
  • You are responsible for maintaining the confidentiality of your account and password.

Sondagar & Sons reserves the right to suspend or terminate accounts that provide false information or engage in unauthorized activities.

2. Pricing and Payment

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

  • Modify prices without prior notice
  • Correct pricing errors
  • Cancel orders resulting from incorrect pricing or technical issues

Payments are processed securely through authorized payment gateways. By placing an order, you authorize us to charge the applicable amount using your selected payment method.

3. Product Descriptions

We strive to ensure that all product descriptions, images, dimensions, and specifications are accurate and up to date.

However:

  • Minor variations in color, texture, finish, or appearance may occur due to lighting, screen settings, or handcrafted manufacturing processes.
  • Product availability may change without notice.

Sondagar & Sons does not guarantee that all product descriptions or website content will always be error-free.

4. Order Acceptance and Cancellation

Placing an order on our website does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Cancel orders suspected of fraudulent or unauthorized activity

If payment has already been processed for a cancelled order, eligible refunds will be initiated accordingly.

5. Shipping and Delivery

Orders are processed within [BUSINESS DAYS] unless otherwise specified.

Delivery timelines may vary depending on:

  • Product type
  • Location
  • Courier partner operations
  • Unforeseen circumstances

While we aim to deliver within estimated timelines, [STORE NAME] is not liable for delays caused by logistics providers, weather conditions, government restrictions, or events beyond our control.

Customers are responsible for providing accurate shipping details.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers may request returns or replacements for eligible products within 3 days of delivery, subject to:

  • Product condition
  • Proof of purchase
  • Applicable return eligibility

Customized, made-to-order, or used products may not qualify for return or refund unless damaged or defective upon delivery.

Approved refunds will be processed through the original payment method within applicable timelines.

7. Prohibited Uses

You agree not to use this website:

  • For unlawful or fraudulent purposes
  • To violate any applicable laws or regulations
  • To interfere with website security or functionality
  • To distribute malicious software or harmful code
  • To misuse product information, content, or intellectual property

Unauthorized use of this website may result in legal action.

8. Intellectual Property

All website content including:

  • Logos
  • Product images
  • Text
  • Graphics
  • Designs
  • Branding materials

are the intellectual property of Sondagar & Sons and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted under applicable law, [STORE NAME] shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits, data, or business opportunities
  • Delays, interruptions, or technical failures
  • Misuse of products

Our maximum liability relating to any order shall not exceed the amount paid by the customer for that specific order.

10. Third-Party Services

Our website may include links or integrations with third-party services such as:

  • Payment gateways
  • Shipping providers
  • Analytics platforms
  • Social media platforms

We are not responsible for the practices, policies, or content of such third-party services.

11. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Valsad, Gujarat, India.

12. Changes to Terms

Sondagar & Sons reserves the right to modify these Terms at any time without prior notice.

Updated Terms will be posted on this page with the revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Contact Information

For questions regarding these Terms of Service, please contact:

Sondagar & Sons
Chamunda Furnitech, Survey No. 2426, Tukwada, Vapi, Gujarat, India-396185
Email: info@stepuplifestyle.in
Phone: +91-7016002101

By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.